ACC Property Management

Whether you're a seasoned investor looking to expand your portfolio or a first-time out of state property owner seeking guidance, we're here to meet your unique needs.

We take pride in our dedication to transparency, integrity, and your success. Let's work together to unlock the full potential of your real estate investments.

Commercial Plumbing in Shaker Heights, OH | ACC Solutions
Shaker Heights, Ohio · Commercial plumbing

Commercial Plumbing in Shaker Heights, OH

Commercial plumbing in Shaker Heights runs through the city's own Building & Housing Department, online only, and every contractor who does permit work needs a current Shaker Heights Contractor License first. ACC Solutions coordinates commercial plumbing for storefronts, offices, restaurants and apartment buildings and quotes every job after a walkthrough. Call the plumbing desk at (216) 480-8899 or request a plumbing project review.

By the ACC Solutions team · Sources checked November 9, 2026

Shaker Heights checks the contractor before it checks the pipe

Shaker Heights requires every contractor doing permit work, plumbing included, to hold a city Contractor License before starting (Chapter 547 of the city's Codified Ordinances). The city's Contractor License page says licenses expire December 31 of the year issued and must be renewed if a project runs into the next year. For a building owner, this is the first thing to check: a plumber who is licensed by the state but not by the city can't pull your permit in Shaker Heights.

The city's submittal requirements on its CitizenServe portal list what a plumbing contractor must attach:

  • A copy of the contractor's Ohio Construction Industry Licensing Board (OCILB) license (required for electrical, plumbing, HVAC, hydronic and refrigeration contractors).
  • A certificate of liability insurance listing the City of Shaker Heights as additional insured/certificate holder, with bodily injury limits of at least $500,000 / $1,000,000 or $2,000,000 aggregate and property damage of at least $50,000 per occurrence.
  • The insured name must match the business applying for the license.

What to ask your plumber: "Is your Shaker Heights Contractor License current for this year?" If your job starts in late fall and runs past December 31, ask whether they have renewed for next year too. The city's page says renewal applications can be filed no sooner than December 1 of the year before.

How a commercial plumbing permit moves in Shaker Heights

  1. Everything is online. The Building & Housing Department accepts permit, license and point-of-sale applications only through CitizenServe. No paper applications.
  2. Commercial plans need a design professional's stamp. The city's plan review FAQ says all commercial plans must be stamped by a state-registered design professional, and three sets of drawings are required.
  3. Plan your schedule around review time. The same FAQ says commercial plans typically take 10 to 20 business days, and that state code limits each review submission to 30 days or less.
  4. Some simple jobs skip plans. The city lists hot water heaters, HVAC and other simple projects among work that can be submitted without plans and is typically approved on the spot when the paperwork is complete. If you're unsure, the department asks you to call 216-491-1461.
  5. Inspections come from a list. Once your application is reviewed, the city sends the list of required inspections. Schedule them by email at building@shakeronline.com or at 216-491-1461.

The department is at 3400 Lee Road. Its counter is open Monday to Friday, 8:30 a.m. to 3:30 p.m., and staff are available by phone and email until 5 p.m. (main line 216-491-1460, per the Building & Housing page).

Opening or changing a business: the Business License inspection

If the plumbing is part of a new tenant's build-out, it ties into Shaker Heights' Business License, which the city also calls a Commercial Occupancy Permit. The city's Opening a Business page describes the order:

  • Once the business use is approved for the location, the city schedules a commercial occupancy inspection, and the Fire and Health Departments are notified so they can inspect too.
  • If either department finds code issues, the city issues a written notice with a 30-day compliance period.
  • The Business License (Commercial Occupancy Permit) is issued once you comply.

For plumbing, that means fixtures, water heaters, backflow devices and any grease interceptor should be finished and inspected before the occupancy inspection, not after. A restaurant build-out has extra plumbing pieces; see restaurant plumbing and grease interceptor requirements. Questions about the business side go to Shaker Heights Economic Development at 216-491-1335.

Exterior work goes to the Architectural Board of Review first

Most plumbing is inside the walls, but some jobs touch the outside: a new water service trench, an exterior backflow enclosure or a vent through a facade. The city's plan review FAQ says any modification or addition to a building's exterior, residential or commercial, needs review and approval by the Architectural Board of Review before the code review by Building & Housing. Not every project is approved at its first ABR meeting, so put the meeting dates into your schedule early. Interior-only work goes straight to Building & Housing.

Where Shaker Heights jobs slip

  • A contractor without a current city license. The permit can't move until the license does. Check it before you sign.
  • Unstamped commercial drawings. Commercial plans without a design professional's stamp get sent back.
  • Booking inspections late in the day. The counter closes at 3:30 p.m. Plan inspection calls and questions for the morning.
  • Covering work before it is inspected. Drywall over uninspected piping means opening it back up. See what to do after a failed commercial plumbing inspection.
  • Forgetting the ABR on exterior pieces. A small outside change can add a board meeting to the timeline.

What to send ACC before the walkthrough

We quote commercial plumbing after a walkthrough. To make that visit count, send us:

  • The address, the building's use and who occupies it now (or who will).
  • What triggered the job: a build-out, a failed inspection, a leak, a water heater replacement, a notice from the city.
  • Any drawings, prior permits or city notices you have.
  • Fixture counts if this is a build-out. Our guide to how many restrooms a commercial space needs in Ohio shows the math.
  • Your target opening or completion date, so we can plan around the 10 to 20 business day commercial review window.

For build-outs, see rough-in and build-out plumbing. For apartment buildings, see multifamily plumbing. ACC Solutions is a Licensed General Contractor, License #CR25025171.

Request a plumbing project review

Frequently asked questions

Do plumbers need a Shaker Heights license?

Yes. Shaker Heights requires every contractor doing permit work, including plumbing, to hold a city Contractor License before starting. Licenses expire December 31, and plumbing contractors must attach their Ohio Construction Industry Licensing Board license.

How do I apply for a plumbing permit in Shaker Heights?

Online through the city's CitizenServe portal. Shaker Heights does not accept paper applications for permits, licenses or point of sale.

How long does commercial plan review take in Shaker Heights?

The city's plan review FAQ says commercial plans typically take 10 to 20 business days, and state code limits each review submission to 30 days or less. Commercial plans must be stamped by a state-registered design professional.

Does replacing a commercial water heater in Shaker Heights need plans?

The city lists hot water heaters among simple projects that can be submitted without plans and are typically approved on the spot when proper documentation is included. Call 216-491-1461 if you're unsure.

How does ACC price commercial plumbing in Shaker Heights?

After a walkthrough. Call the plumbing desk at (216) 480-8899 or request a plumbing project review, and send the address, building use, what triggered the job and any drawings or city notices.

Plan your Shaker Heights plumbing job

Call the plumbing desk at (216) 480-8899, request a plumbing project review or use the contact form. We quote after a walkthrough.

At ACC Management Solutions, we understand that real estate investing can feel overwhelming, especially when balancing it with life’s other demands. That’s why we’re not just here to manage transactions—we’re here to support you, guide you, and make the process as stress-free as possible.

We tailor everything we do to fit your needs and comfort level. Whether it’s through quick responses via text, detailed updates through email, or personalized conversations on WhatsApp, we meet you where you are. Our asynchronous communication approach ensures you’re informed and empowered without being tied to rigid schedules or unnecessary pressure.

What sets us apart is our commitment to creating a partnership built on trust and understanding. We take the time to learn your goals, your concerns, and your vision. Then, we combine that with our expertise, technology, and market insight to craft solutions that align with your unique journey.

You’re not just another client to us—you’re a valued partner. From providing clear market insights to offering exclusive tools and creative funding options, we work hard to prove that your success is our priority. With ACC Management Solutions, you’ll feel confident and cared for every step of the way.

Let us handle the complexities, so you can focus on what matters most—building your future with ease and peace of mind. Together, we’ll create a real estate journey that’s not only successful but genuinely enjoyable.